16 November 2017
I filed the IT Return for AY2017/18 online which was duly verified & accepted. As there was a Refund due I checked the status online on IT Dept website which says " Refund failed at CPC" as of 20/9/17. Can you tell me as to what is meant by this? I cannot understand this and what should I do? My effort to call them on their helpline did not go through. Pls advise me. Thanks
16 November 2017
It may due to wrong account number or IFSC code. Check your return filed. Go to e-filing site login and select refund reissue option and give correct bank details.