Problem in making claim after death of account holder

This query is : Resolved

PRIYA (Querist)
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27 October 2024 My husband had nominated me in his PPF Account in the year 1998. After his death when I went for it's claim, I was told that the nominee name is feeded as (,anisha) whereas my name is Manisha. The address details feeded were correct and are same as that on my adhaar. What can I do to claim the amount?

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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28 October 2024 The bank/post office may ask you to fill a discrepancy form or provide a written application explaining the mismatch in the nominee name.
You may be required to submit an affidavit on stamp paper (as per the bank's/post office's requirements) stating:
Your correct name is Manisha.
The nominee name "Anisha" is an error.
You are the rightful nominee.
You may also submit supporting documents such as:
Your identification documents.
Your husband's identification documents.
Any legal documents that prove your relationship (like a marriage certificate).
After submitting your request, follow up regularly with the bank to ensure that your application is being processed.
If the bank refuses to process your claim even after providing all necessary documents, you may need to seek legal advice. A lawyer can help you understand your rights and may assist in filing a petition in court.

PRIYA

PRIYA (Querist)
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28 October 2024 In the account opening form which was filled 26 years ago, the details of nomimee name were filled correctly. But due to feeding error by the post office it is showing this name. The concerned staff is saying that it is very difficult to find such an old form. Are old forms not scanned and maintained in database? What can be done in this case?

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PRIYA

PRIYA (Querist)
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Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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28 October 2024 As said earlier you can get the order from court in your favor, if the application with affidavit is not accepted by PO. You may also enquire about its procedure with post master.