Outstanding tax demand paid but still showing as pending

This query is : Resolved

Karthick J (Querist)
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10 December 2022 I got an outstanding tax demand under section 143 (1) for A.Y21-22, for Rs.6140 on 21-Jun-2022. I paid the same immediately on the same date, under subsection 400 "Tax on Regular assessment".
I responded to the tax demand in income tax portal with the challan details on 23-Jul-2022, almost a month later.
But still that tax demand is open and interest is getting every month for the last 6 months.
I got a reminder email from CPC on 12-Nov-2022, asking me to pay the outstanding amount of Rs.6140.
On receiving the above email, I submitted a grievance on income tax portal with the above mentioned issue. So far I have not received any response on the grievance
And now, I have got another "Reminder-2" email from CPC on 10-Dec-2022, asking me to pay the outstanding amount of Rs.6140.
I checked this amount of Rs.6140 is reflecting in my Form 26AS for A.Y21-22.
What should I do next? Please help me in resolving this outstanding tax demand issue.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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10 December 2022 Whenever you get outstanding demand, you are supposed reply it under, "Pending Action" in e-filling site, against the outstanding demand, stating the amount paid, vide challan number so-so".

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Karthick J

Karthick J (Querist)
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10 December 2022 Yes Sir. I had done the same on 23-Jul-2022 itself, saying "Demand is correct" and then added the challan details. Even today, if I go to "Pending Actions"-> "Response to outstanding demand" it shows "Response Submitted", with Challan details etc.,
But then it also shows "Pending Payment" under current status.

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Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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10 December 2022 File grievance for pending outstanding demand even after payment of same.
If not responded properly, file complaint under https://pgportal.gov.in/

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Karthick J

Karthick J (Querist)
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10 December 2022 Yes sir. I have already filed a grievance in income tax portal on 12-Nov-2022, but they haven't responded yet.
How long should I wait before filing the next grievance in pg portal?

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Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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10 December 2022 Wait for one more week, after that file complaint.

CA Punit

CA Punit (Expert)
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11 December 2022 Also please check if challan details submitted were correct including all digits therein. If everything correct and grievance is raised, IT should not take much time to respond. If still no response, then file the complaint as already suggested by the expert.