My client IT return for the AY 2019-20 was processed but not received the processing order. But ITR status was still under everification in the website, but demand was raised by the CPC Bangalore. When we contacted the CPC, they said ITR was processed 2 months back. We requested them to send the processing order many times and raised query in the website. Till now, they did not sent. Whom to contact or complain.
23 November 2020
Check the e-mail id given in the return of income wherein the intimation from CPC is usually mailed to the assessee. If the email id given is correct, check the mail therein and if not yet received, contact the jurisdictional ITO to seek help.
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