Error while resetting income tax password

This query is : Resolved 

24 August 2021 "Error: Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution."
This error is coming whenever I try to reset a password in income tax portal.
Kindly guide me how to rectify it?
There is no guidance from customer care of Income tax portal in this regard.

22 September 2021 Hope the problem, would have been resolved by now.



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