Doc. Required for sales return

This query is : Resolved

vin (Querist)
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20 January 2025 Dear Expert,
If recipient is returning goods and he is not giving any documents from his side . Now as a supplier how we can get goods back.
My issues:
1.)If we issue credit note against the earlier sale made , there is no option at e way bill portal for making e way against credit note.
2) if we issue delivery challan in our A/cing software it will reduce stock and further issuing credit note for settling Account. It will further reduce stock.How will stock match?
3.If we issue delivery challan in excel/word having continuous serial no. and return goods and later on issues credit note to party. is this correct way to get goods back?
Delivery challan is valid in excel/word?
Pls help me.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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21 January 2025 As per the Goods and Services Tax (GST) regulations, a delivery challan can be issued in electronic form, including excel or word documents.
However, it's essential to ensure that the delivery challan contains all the required details and is properly authenticated.