Doc. Required for sales return


(Querist)
20 January 2025 Dear Expert,
If recipient is returning goods and he is not giving any documents from his side . Now as a supplier how we can get goods back.
My issues:
1.)If we issue credit note against the earlier sale made , there is no option at e way bill portal for making e way against credit note.
2) if we issue delivery challan in our A/cing software it will reduce stock and further issuing credit note for settling Account. It will further reduce stock.How will stock match?
3.If we issue delivery challan in excel/word having continuous serial no. and return goods and later on issues credit note to party. is this correct way to get goods back?
Delivery challan is valid in excel/word?
Pls help me.



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