1% TDS ON SALE OF PROPETY

This query is : Resolved

C.S.MADHURANATH

C.S.MADHURANATH (Querist)
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20 November 2023 DEAR SIR, MY FRIEND IS PURCHASING A PROPERTY AND WANT STO DEDUCT 1% TDS SINCE THE PROPERTY AMOUNT EXCEEDS RS.50 LACS. SINCE 29TH OF THIS MONTH SHE IS TRYING TO DO THROUGH IT WEBSITE BY GOING TO E PAY TAX MENU BUT AFTER AUTOMATICALLY ENTERING THE BUYER'S DETAILS AND ASKING WHETHER SELLER IS RESIDENT AND IF THERE ARE MOE THAN ONE BUYER, IT IS SHOWING "CONTINUE" BUT IF YOU CLICK IT, IT IS NOT MOVING TO THE NEXT PAGE. A MESSAGE IS POPPING UP SAYING " SOMETHING WENT WRONG. CONTACT IT DEPT WITH" ITD EXEC 2002 ERROR". i CONTACTED CUSTOMER CARE OF IT DEPT AND SENT EN EMAIL TO THE ADDRESS GIVEN BY CUSTOMER CARE. STILL I AM UNABLE TO PROCEED FURTHER.
DOES ANY OF THE READERS/MEMBERS ARE FACING THIS KIND OF PROBLEM? IS THERE ANY SOLUTION FOR THE SAME? SINCE THE REGISTRATION IS SLATED FOR 2/11/2023.
THANKS & REGARDS