UPDATION FROM V2 TO V3

This query is : Resolved

Kavita R (Querist)
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24 April 2023 We are in the process of updating from v2 to v3 . And the email id which is registered , is already registered for another company. So i tried changing the email id on v2 profile and then tried updating to v3. While doing so the MCA is throwing an error " Error in email id" and hence i am not receiving otp for proceeding further. Tried raising a query on mca again unable to do so.

Kindly advise how to proceed and upgrade the user id to V3.

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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11 July 2024 To update your MCA user ID from v2 to v3, check email ID format, clear cache and cookies, use a different browser or device, contact MCA Helpdesk, verify email status, submit a complaint, and be patient. If none resolve the issue, follow up with MCA's technical support team and maintain communication records.