Traces consofile not downloading by displaying error massage

This query is : Resolved 

09 March 2016 DEAR SIR,
I AM UNABLE TO DOWNLOAD CONSOFILE FROM TRACES, IT DISPLAY ERROR MESSAGE THAT STATEMENT CONTAINS UNMATCHED CHALLANS, SO WE WENT TO ONLINE CORRECTION TO MAKE CORRECTION,
AFTER THAT IN TRACK CORRECT REQUEST WE CLICK ON DROPDOWN BOX IN THAT WE CLICK CHALLAN CORRECTION, IT SHOWS 16 UN MATCHED CHALLANS OUT OF 38 CHALLANS,
DURING CHALLAN CORRECTION I.e AFTER SELECTING ONE OF THE CHALLAN TO MAKE CORRECTION IT ASK TO TAG/REPLACE CHALLAN.
TO MAKE UNMATCHED CHALLAN, MATCHED. CAN I TAG THE UNMATCHED CHALLAN WITH BIN AMOUNT WITH SUFFICIENT BALANCE MADE FOR SALARY PURPOSE DURING THE SAME FINANCIAL YEAR AND IN THE SAME QUARTER, TO MAKE CONSOFILE DOWNLOAD.

09 March 2016 Contact help desk of TRACES



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