Someone please help urgent basis e invoice query
This query is : Resolved
25 August 2023
i have created sub user for e way bill and thought same will work for e invoice creation. But whille logging to e invoice portal e invoice tab is not working what to do
27 August 2023
e-Invoice Support
To report any issues or for support on integration of E Invoice system, following options are available.
1. Through self-service system at : https://selfservice.gstsystem.in/
2. Through toll free number as well
Before reporting the issue, users are encouraged to go through the following web sites to acquaint themselves with all the related and relevant information.
https://einv-apisandbox.nic.in (For API Integration and Testing)
https://einvoice1.gst.gov.in (For Registration, Login and Bulk generation)
https://www.gstn.org.in/e-invoicing (Queries on Legal and procedures)
Note:
For quick resolutions of issues related to API integration, may provide all the relevant details at once such as
NIC Environment: Sandbox / Production
API name or NIC end point
Request header attribute values
Request payload in plain text (encrypted payload in case of authentication related issues)
Actual response from NIC API etc.
Password should not be shared with anybody
For quick resolution of issues related to generation of IRN in Bulk mode using offline tool, following details may be provided
Last updated date of the offline tool
Steps to follow:
1. Visit the site https://selfservice.gstsystem.in in the browser.
2. Click on button "Report Issue"
Report-Issue
3. Click on button "Advance Search" check box
Advance-Search
4. Select "E-Invoice" under "Category" dropdown list and the relevant sub category under "Sub Category"
E-Invoice-Category
5. The system provides links to relevant information available for the selected issue type. May use the link and get the information and resolve the issue on own to save time, else, click on "NO, I WANT TO LODGE MY COMPLAINT"
lodge-my-complaint
6. Provide all the relevant details and can attach the screenshots and other supporting material using the "Attachment" option
attachment-option
The Self-help portal also has other provisions such as check the progress / status of the issue raised, links to relevant information etc.
https://einvoice1.gst.gov.in/Others/Support
To report any issues or for support on integration of E Invoice system, following options are available.
1. Through self-service system at : https://selfservice.gstsystem.in/
2. Through toll free number as well
Before reporting the issue, users are encouraged to go through the following web sites to acquaint themselves with all the related and relevant information.
https://einv-apisandbox.nic.in (For API Integration and Testing)
https://einvoice1.gst.gov.in (For Registration, Login and Bulk generation)
https://www.gstn.org.in/e-invoicing (Queries on Legal and procedures)
Note:
For quick resolutions of issues related to API integration, may provide all the relevant details at once such as
NIC Environment: Sandbox / Production
API name or NIC end point
Request header attribute values
Request payload in plain text (encrypted payload in case of authentication related issues)
Actual response from NIC API etc.
Password should not be shared with anybody
For quick resolution of issues related to generation of IRN in Bulk mode using offline tool, following details may be provided
Last updated date of the offline tool
Steps to follow:
1. Visit the site https://selfservice.gstsystem.in in the browser.
2. Click on button "Report Issue"
Report-Issue
3. Click on button "Advance Search" check box
Advance-Search
4. Select "E-Invoice" under "Category" dropdown list and the relevant sub category under "Sub Category"
E-Invoice-Category
5. The system provides links to relevant information available for the selected issue type. May use the link and get the information and resolve the issue on own to save time, else, click on "NO, I WANT TO LODGE MY COMPLAINT"
lodge-my-complaint
6. Provide all the relevant details and can attach the screenshots and other supporting material using the "Attachment" option
attachment-option
The Self-help portal also has other provisions such as check the progress / status of the issue raised, links to relevant information etc.
https://einvoice1.gst.gov.in/Others/Support
You need to be the querist or approved CAclub expert to take part in this query .
Click here to login now
Click here to login now
Similar Resolved Queries
Unanswered Queries
- Is this income indian or foreign income?
- 15ca /15cb whose income tax login? remitter or nri seller's login?
- GST on export of services and Input Credit
- ITC temporary reversal and reclaim
- RCM applicability on Rent Paid by Registered Person to Unregistered Landlord for Residental Building
- TDS U/S. 194NF
- Regarding Documentation & Compliances for Opening of Unit of Pvt Ltd.
- Inventory of finished goods
- Applicable TDS rate for sale of property in Nov 2024
- GST ON EXPORT COMMISSION
- Credit profit and loss account in case of bonus share received
- How to determine cost of acquisition of shares on De-merger or Merger
- LAST YEAR 2022-23 ITC IN NEXT YEAR 2023-24 REPORITNG IN GSTR-9
- MIS MATCH OF INVOICE NUMBER
- IGST Credit-Show cause notice issued-confusion
- Issue of gst e invoice
- How to adjusted advances given or receipt
- Foreign vendor without PAN unable to to register due to non receipt of OTP on foreign number ?
- 133(6) DIN INVALID format error - ->WHERE TO REPLY 133(6) notice?
- Query for dubts
Trending Online Classes
CAclubindia
