Retrieve of password

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

01 July 2014 can any one tell me many of my clients have been registered on income tax site but they dont know there password and registered email id since the person filled their returns are not treasable. so how to retrive their passwords since they do not know anything about their registration on income tax site..
please guid the correct way to retreive their passwords.

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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02 July 2014 You can reset password with Digital Signature ir file return from taxcloud india and tgen reset your password using acknowledgement no and bank account number.

Querist : Anonymous

Querist : Anonymous (Querist)

02 July 2014 not working since bank account no and acknowledgement no if mach password will be sent to registered email id which not available with assessee scince return filled by some other person who registered his own email id....also every assessee is not capable of buying digital signature..
please give some other way...

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CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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02 July 2014 I said you can file from return from Tax Cloud India without password and then with that acknowledgement no and bank account no you can reset your password. For details check out file from below link--

https://www.caclubindia.com/share_files/file-your-income-tax-return-with-out-password--59527.asp

Querist : Anonymous

Querist : Anonymous (Querist)

02 July 2014 is it safe??giving clients information is risky job...

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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02 July 2014 Yes its safe. No doubt. Please read carefully on website. Its written...

An initiatve by ICAI's Committee for Capacity Building of CA Firms and Small and Medium Practitioners (CCBCAF & SMP).

So go ahead without any hesitation.

Querist : Anonymous

Querist : Anonymous (Querist)

02 July 2014 thanks sir it works rally you solved my biggest problem thanks a lot...

Querist : Anonymous

Querist : Anonymous (Querist)

04 July 2014 site has stopped processing returns for assessment 2014-15...same situation has arise again..
what to do now?

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CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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04 July 2014 Then Digital Signature is the only option.

also contact at Helpdesk no given in website. They will suggest you the remedy.