My client had mentioned wrong bank account number in his IT return of A.Y. 2013-14. There was a refund of Rs. 9650.
He has received refund by cheque, but account number has been mentioned in the refund cheque and since the bank account number is wrong, the bank is refusing to clear the cheque.
I have tried on income tax efiling website to submit a refund reissue request, but in my opinion refund reissue request can be submitted only if no refund has been issued, but in the above case the refund cheque is already issued. Also, we have to fill up Refund Sequence Number and CPC Order Reference number to submit refund reissue request. But my client does not have those details.
So what should be done in this case to receive refund again?