Refund for foreign national not having bank account in India

This query is : Resolved

Priyanka (Querist)
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28 March 2023 Hello
as per the press release, foreign national and NRI not having a bank account can give their foreign bank account details to claim refund. One of my relative, who is foreign national filed income tax return for Income earned through Astrotalk an online site. Refund is due and processed. However, refund is not credited due to non validation of bank account over income tax site with valid pan. Being foreign national, he dont have bank account in India. Raised a grivience but no use. It answered the same, no validated bank account. How a foreign national can validate his account if he dont have in India. All valid details of foreign bank has been given in ITR. Can anyone provide solution as to how to claim refund