refund

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

05 August 2010 I have received the physical ECS refund advice and status of refund is “paid” on website of refund status track but my account has not been credited. Whom do I contact?

CA Sanat Pyne

CA Sanat Pyne (Expert)
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05 August 2010 In case credit is not effected in the taxpayer account through ECS but the refund advice has been received by the taxpayer AND the status shown is “paid”- in that case, the tax payer should contact his bank or SBI. You should contact SBI at the following address.
Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at itro@sbi.co.in

Querist : Anonymous

Querist : Anonymous (Querist)

05 August 2010 If the date of encashing the refund cheque expires, whom should I contact?

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CA Sanat Pyne

CA Sanat Pyne (Expert)
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05 August 2010 The tax payer should contact their Assessing Officer as well as CMP SBI at the said address