Refund

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ashish (Querist)
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01 June 2015 dear experts..... i want to ask that an assessee is having refund for a/y 2014-15 which is correctly reflecting in 143(1) but the status is ..."refund send to refund banker." .......and that is from last 2 months....and still refund not received....Re-issue refund request is not enabled....because of above stated status.....please suggest other remedy available...... thanks due regard

CA. SHIVA SHANKARA R. SHETTY

CA. SHIVA SHANKARA R. SHETTY (Expert)
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02 June 2015 You call you CPC Toll Free Number of Refund, ask the executive to rise the ticket. Once, you rise the ticket, they will correct the error within 1 month.

We also faced same problem in my mother case, but it was taken almost 3 months to rectify the error and credit the refund.