Recovery of password

This query is : Resolved

mOHIT sONI (Querist)
Follow

24 August 2013 EXPERTS,

WE FORGOT PASSWORD AND SECRET QUESTION.

PREVIOUSLY WE RECOVERED FORGOT PASSWORD BY SENDING MAIL TO VALIDATE@INCOMETAX BY PROVIDING REQUIRED DETAILS.

NOW ABOVE PROCEDURE FOR RECOVERY OF PASSWORD ARE NOT WORKING.

IS THERE ANY OTHER WAY TO RECOVER THE PASSWORD ??

CA UMESH DULAL

CA UMESH DULAL (Expert)
Follow

24 August 2013 send pan details like to

validate@incometaxindia.gov.in

PAN

NAME

DOB

FATHER Name
ADDRESS (registered in PAN) and mentioned that the registered email id has been block so i request to send the password to new email which is ............@....com

the password will be received on new email id with in 48-72 hrs

Ganeshbabu K

Ganeshbabu K (Expert)
Follow

24 August 2013 Yes,,,now "validate " sending reset password only to registered mail id
.
.
i recommend you to send mail again requesting to reset password because unable to access registered mail id..
.
.
if it does not helpful make a call to "efiling" help line number and ask them to guide how to file return if unable to access registered mail id,,and how to reset password in this situation,,they may guide you in a better way

Upgrade to CAclubindia Pro. Subscribe Now!

mOHIT sONI

mOHIT sONI (Querist)
Follow

24 August 2013 Ya i send email before 10 days as you mentioned but i want able to recover the same. Even i called to CPC they told from now onwards reply will sent to person who initially registered i.e.. email id given on registration.

Previously I recovered 4 to 5 Passwords by following same procedure.

????

CA UMESH DULAL

CA UMESH DULAL (Expert)
Follow

24 August 2013 IT department had change the procedure

follow procedure suggested by me your password will come to new mail