Password reset

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

04 March 2018 Dear Sir,
I am tring to reset password for my client through challan detail of Ay 2017-18. but message appears invalid details. challan was deposited on 27/02/2018. what can be reason for not accepting challan details?

Expert : Anonymous

Expert : Anonymous (Expert)

04 March 2018 According to your query, is it that you are tryng to reset password on traces?

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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09 August 2024 Issues with resetting client passwords and receiving "invalid details" messages can be caused by incorrect challan details, database delays, date or AY mismatches, incorrect upload or processing, or wrong PAN or TAN details. To resolve the issue, verify challan details, check assessment year, try alternative methods, contact the Income Tax Department, visit the bank or TDS portal, check for updates, and contact the Income Tax India E-filing Helpdesk or TDS Helpline for assistance.

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