09 July 2024
If you're facing issues with receiving an OTP (One-Time Password) while applying for the SSP scholarship, here are a few steps you can try to resolve the issue:
1. **Check Mobile Network**: Ensure that your mobile phone has a stable network connection. Poor network coverage can sometimes prevent OTP messages from being delivered.
2. **Resend OTP**: Try requesting a resend of the OTP. There's usually an option on the application portal to resend the OTP to your registered mobile number.
3. **Verify Mobile Number**: Double-check that the mobile number you provided during registration or application is correct and active. OTPs are sent to the registered mobile number.
4. **Check Spam Folder**: Sometimes, OTP messages can land in the spam or junk folder of your messaging app or email if you have linked your email for communication.
5. **Contact Support**: If none of the above steps work, consider contacting the support or helpdesk provided by the SSP scholarship program. They can assist you further and may have alternative methods for verifying your identity.
**Try Different Device**: If possible, try using a different device or browser to access the application portal. Sometimes, technical issues with specific devices or browsers can affect OTP delivery.
By following these steps, you should be able to troubleshoot and resolve the issue of not receiving OTP while applying for the SSP scholarship.
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