08 September 2017
Computer Traning institute gives the bill with out GST NUMBER in name of student and taken the payment in name of individual person , How can i lodge complain and to whom should i lodge..... INSTITUTE NAME IS - IT SOFTNET COMPUTER TRANING DHANBAD cheque taken in name MUKESH KUMAR (OWNER INSTITUTE)
03 August 2024
If a computer training institute is providing bills without a GST number and the payment is being made in the name of an individual rather than the institution, you have several options for lodging a complaint and addressing this issue. Here’s a detailed guide on how to proceed:
### **1. **Document the Issue**
Before lodging a complaint, ensure you have all the necessary documentation:
- **Invoices/Bills:** Collect copies of the bills provided by the institute. Ensure they clearly show the lack of a GST number. - **Payment Proof:** Gather evidence of payment, such as bank statements or cheques issued in the name of the owner (Mukesh Kumar). - **Correspondence:** Document any communication with the institute regarding this issue.
### **2. **Steps to Lodge a Complaint**
#### **a) **Complaint to the Institute
1. **Formal Complaint:** Draft a formal complaint to the institute addressing the issue. Request that they provide proper invoices with a GST number and rectify any discrepancies. 2. **Follow-Up:** If the issue is not resolved, escalate the matter to higher authorities within the institute.
#### **b) **Complaint to GST Authorities
1. **Contact the GST Department:** - **Online Complaint:** You can file a complaint online through the GST portal or the CBEC-GST portal. There is an option to report non-compliance issues. - **Email/Letter:** Send an email or a written complaint to the GST authorities. Provide all relevant details, including the institute’s name, the nature of the complaint, and supporting documents.
2. **Details to Include:** - **Institute Name:** IT Softnet Computer Training, Dhanbad. - **Owner’s Name:** Mukesh Kumar. - **Issue:** Lack of GST registration number on the invoice and payment being received in the name of an individual rather than the institute. - **Supporting Documents:** Copies of bills, payment proof, and any correspondence.
3. **Local GST Office:** Visit the local GST office in Dhanbad or the jurisdictional office to file a complaint in person.
#### **c) **Consumer Complaint
1. **Consumer Forum:** If you have been adversely affected by the issue, you can file a complaint with the Consumer Forum or Consumer Dispute Redressal Commission. Provide evidence that you were not issued proper GST-compliant invoices and that you have suffered a loss or inconvenience.
#### **d) **Tax Authorities and Enforcement Agencies
1. **Income Tax Department:** You can also inform the Income Tax Department if you believe there is a larger issue of tax evasion involved. This is particularly relevant if the institute is not maintaining proper books of accounts or evading taxes.
### **3. **Legal Actions**
1. **Consult a Lawyer:** If the issue persists and affects your financial interests, consult a lawyer specializing in tax and consumer laws. They can advise on further legal actions, including filing a case if necessary.
### **4. **Preventive Measures**
1. **Verify GST Registration:** Before making payments to any institute or service provider, verify their GST registration status and ensure they issue proper GST-compliant invoices. 2. **Educate Yourself:** Stay informed about your rights and the responsibilities of service providers under GST regulations.
### **Summary**
- **Document Everything:** Collect all relevant documents and evidence related to the issue. - **File Complaints:** Lodge complaints with the GST department, the institute itself, and consider consumer forums if necessary. - **Seek Legal Advice:** Consult a lawyer if needed for further actions. - **Verify GST Compliance:** Ensure future transactions are with GST-compliant entities.
By following these steps, you can address the issue effectively and ensure proper compliance with GST regulations.
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