02 January 2021
I am unable to pay Membership Fees on self service portal. COP status is showing inactive. I have raised a ticket regarding the same. What is the procedure for payment of Membership Fees in this case
09 July 2024
If your Certificate of Practice (COP) status is showing as inactive and you are unable to pay your membership fees through the self-service portal, here are the steps you can take:
1. **Check Membership Status**: Ensure that your membership status with the Institute of Chartered Accountants of India (ICAI) is active. Sometimes, membership fees payment may be blocked if there are issues with your membership status or COP.
2. **Resolve COP Issues**: Since your COP status is inactive, you need to address this issue first. Typically, COP can become inactive due to non-compliance with ICAI regulations or requirements. Here’s what you can do: - **Contact ICAI**: Follow up on the ticket you have raised regarding the inactive COP status. Provide any additional documentation or information requested by ICAI to rectify the status. - **Clear Pending Requirements**: If there are any outstanding requirements or compliance issues (such as completion of Continuing Professional Education (CPE) hours), fulfill those obligations promptly.
3. **Payment Options**: Once your COP status is resolved and active: - **Self-Service Portal**: Log in to the ICAI self-service portal using your credentials. - **Payment Process**: Navigate to the membership fees section and proceed with the payment process. Ensure you select the correct payment option and enter the necessary details accurately.
4. **Follow-Up**: If you encounter any difficulties during the payment process or if the payment does not reflect correctly, follow up with ICAI’s support team. Provide them with details of the issue, including any error messages or discrepancies encountered.
5. **Documentation**: Keep records of all communications, payments made, and any correspondence with ICAI regarding your membership and COP status.
By addressing the inactive COP status and following the correct payment procedure through the self-service portal, you should be able to successfully pay your ICAI membership fees. If you continue to face challenges, persistent follow-up and clear communication with ICAI’s support team will be crucial.
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