Any one faced or is facing the following issue while filing spice+ for incorporation Form has been examined and marked as Sent for resubmission with the following remarks-
The e-form is not getting signed by the officer as the stakeholder is not using the new version of the e-form/adobe reader. Please refer to the MCA website www.mca.gov.in
The problem is repeating again and again instead of resubmitting using the new version of Adobe Acrobat DC. How to resolve the issue.
09 July 2024
If you are encountering issues with the MCA portal stating that the e-form is not getting signed due to the stakeholder not using the new version of the e-form or Adobe Reader, here are some steps you can take to resolve the issue:
1. **Use Recommended Software:** - Ensure that you are using the latest version of Adobe Acrobat DC or the recommended software specified by the MCA. The MCA portal may have specific requirements regarding the software versions for digitally signing forms.
2. **Clear Cache and Cookies:** - Sometimes, clearing your browser's cache and cookies can resolve issues related to form submission. This can help ensure that you are accessing the MCA portal with a fresh session.
3. **Check Browser Compatibility:** - Verify if the browser you are using is compatible with the MCA portal. Sometimes, using a different browser or updating your current browser to the latest version can resolve compatibility issues.
4. **Verify Form Requirements:** - Double-check the MCA guidelines and requirements for filing the form (SPICe+). Ensure that you are following all instructions regarding software versions, digital signatures, and form filling.
5. **Technical Support:** - If the issue persists despite following the above steps, contact the MCA helpdesk or technical support. Provide them with details of the error message and steps you have taken to troubleshoot the issue. They may be able to provide specific guidance or escalate the issue for resolution.
**Update Software:** - Ensure that both Adobe Acrobat DC (or any other recommended software) and your operating system are up to date. Updates often include fixes for bugs and compatibility issues.
**Documentation and Records:** - Keep records of all communication, error messages, and steps taken to resolve the issue. This documentation can be useful when seeking assistance from MCA support or other technical experts.
By following these steps and ensuring that you are using the correct version of Adobe Acrobat DC or the recommended software as specified by the MCA, you should be able to resolve the issue of e-form signing for SPICe+ incorporation smoothly. If the problem persists, timely communication with MCA support will be crucial to expedite the resolution.
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