Issues regarding filling form

This query is : Resolved

Sushmarakesh Pandey (Querist)
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19 January 2023 Yesterday I was Registering myself with ICAI in SSP portal and due to some issues on my phone..the gender was misselected my transgender rather than female. Kindly help me resolving with my issues.

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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09 July 2024 If you mistakenly selected transgender instead of female during your registration on the ICAI SSP (Self Service Portal), you can take the following steps to correct this error:

### 1. Login to SSP Portal:

- Visit the ICAI SSP portal: [https://eservices.icai.org/](https://eservices.icai.org/)
- Login using your credentials (username and password).

### 2. Locate Profile Settings:

- Navigate to the section where you can edit your profile details. This is typically found under 'My Profile' or 'Profile Settings' tab.

### 3. Edit Personal Information:

- Look for the option to edit personal details such as gender. You should be able to modify this information directly within the portal.

### 4. Save Changes:

- Once you have selected the correct gender (female in your case), save the changes. There may be a verification step or confirmation required before the changes are applied.

### 5. Contact ICAI Support (if needed):

- If you encounter any issues while editing your profile or if the portal does not allow you to make the necessary changes, contact ICAI support immediately.
- Provide them with details of the error and request assistance to rectify the gender selection.

### 6. Documentation (if required):

- Prepare any supporting documents such as your identification proof (like PAN card, Aadhaar card, or passport) that show your correct gender.

### 7. Follow Up:

- After making the corrections, double-check your profile details to ensure that the changes are reflected correctly.
- Keep a record of your interactions with ICAI support and any communication related to the correction of gender in your profile.

### Note:

- It's important to rectify this error promptly to ensure that your profile information is accurate and aligned with your identity.
- ICAI's support team should be able to assist you effectively in resolving this issue, so don't hesitate to reach out to them for help if needed.

By following these steps, you should be able to correct the gender selection error on the ICAI SSP portal without further complications.

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