Issues facing while assocate CA dsc in MCA website as practicising professional

This query is : Resolved

cherry (Querist)
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23 February 2022 I'm Kumar A Practicing CA. While I Associate MY DSC In MCA Website Under Practicing Professional I Encounter With The Following Error

""Personal details do not correspond to the professional membership details . Please ensure that the personal details are as per Institute's records""
And I'm Also Change My Name In ICAI Records one Month Back to match With PAN Card Data

Please Help To Resolve The Issue

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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09 July 2024 It appears that you are encountering an error while trying to associate your Digital Signature Certificate (DSC) with the MCA (Ministry of Corporate Affairs) website under the Practicing Professional section. The error message suggests a mismatch between your personal details entered on the MCA portal and the details as per the Institute of Chartered Accountants of India (ICAI) records.

Here’s how you can proceed to resolve this issue:

### 1. Verify Personal Details:

- **ICAI Records:** Since you recently changed your name in the ICAI records to match your PAN card, ensure that all other personal details (like date of birth, father's name, etc.) are also correctly updated in the ICAI database.

- **Match with PAN Card:** Verify that the personal details you are entering on the MCA portal exactly match the details as per your updated PAN card and ICAI records.

### 2. Documentation and Verification:

- **Supporting Documents:** Have supporting documents ready such as your updated PAN card, Aadhaar card, and any official communications from ICAI regarding the name change or updated personal details.

- **Verification Process:** Some errors can arise if there is a delay in updating records across different platforms. Contact ICAI helpline or your regional branch to verify the status of your updated personal details in their system.

### 3. Resolving the Error:

- **Contact MCA Helpdesk:** If the error persists after verifying and ensuring that all details match, contact the MCA helpdesk or support for assistance. They can provide specific guidance on how to resolve discrepancies in personal details.

- **ICAI Support:** Also, reach out to ICAI support if needed to confirm that your updated details are reflected correctly in their system and to request any necessary documents or information that may be required by MCA.

### 4. Technical Assistance:

- **Technical Issues:** Sometimes, errors can occur due to technical glitches. Ensure your internet connection is stable and try accessing the portal using different browsers or devices.

### 5. Follow Up:

- **Persistence:** Follow up with both MCA and ICAI until the issue is resolved. Keep records of all communications and steps taken for future reference.

### Conclusion:

Resolving discrepancies in personal details between ICAI records and MCA portal is crucial for smooth functioning of digital services and compliance activities. By ensuring that your details are updated and matching across platforms, and seeking assistance from respective support channels, you should be able to overcome this error and proceed with associating your DSC on the MCA website. If necessary, consider seeking assistance from a fellow practitioner or a technical consultant experienced with MCA and DSC-related issues.