We have applied GST Refund against Deemed Exports on 02-04-2021 and Payment order issued in RFD-05 on 27-04-2021 at our GST Division and they sent to PFMS for Refund. but it was showing as request for payment is pending at PFMS since 27-04-2021. we sent a mail to helpdesk-pfms@gov.in but there is no respond. kindly give any suggestion on this regards how to we will get the refund.
09 July 2024
Dealing with delays in GST refunds can be frustrating, but there are steps you can take to follow up and resolve the issue. Here’s what you can do:
1. **Check PFMS Status Online:** - Use the PFMS (Public Financial Management System) portal to track the status of your payment request. You can visit the PFMS portal and log in to check the status using the credentials provided during registration.
2. **Follow Up with PFMS Helpdesk:** - Continue to follow up with the PFMS helpdesk via email at helpdesk-pfms@gov.in. Ensure that you provide all necessary details such as your application reference number, date of application, and any other relevant information. - If you haven’t received a response, consider sending a follow-up email, clearly stating your issue and requesting a status update.
3. **Contact GST Helpdesk:** - Reach out to the GST helpdesk to verify the status of your refund application from their end. They may be able to provide insights into the processing status and any issues encountered during the transfer of funds to PFMS. - GST helpdesk contact details: - **Email:** helpdesk@gst.gov.in
4. **Consult with Tax Advisor:** - If the delay persists or if you need further assistance navigating the process, consider consulting with a tax advisor or GST practitioner who can provide specific guidance based on your situation.
5. **Check Bank Account Details:** - Ensure that the bank account details provided for refund are correct and match the account registered under your GSTIN. Any discrepancies in account details can cause delays in refund processing.
**Monitor Communication Channels:** - Keep monitoring your emails and any communication channels for updates from both PFMS and GST authorities. Sometimes, updates or queries might be sent through these channels.
By following these steps and persistently following up with the relevant authorities, you can increase the chances of resolving the issue and receiving your GST refund for deemed exports.
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