How to change the bank a/c which given wrongly
This query is : Resolved
Querist : Anonymous
Querist :
Anonymous
(Querist)
24 November 2016
Dear Sir/Mam Gudafternun
My Office People Given Wrong Bank A/c Details For One Of My Client For Getting Refund.Now We Are Seeing The Status Of Them It Is Showing Wrong A/c Number.
Pls Guide Me In this Regard.
My Office People Given Wrong Bank A/c Details For One Of My Client For Getting Refund.Now We Are Seeing The Status Of Them It Is Showing Wrong A/c Number.
Pls Guide Me In this Regard.
24 November 2016
Login to Income Tax Website with the PAN of your client. Select Refund Status and there you will have an option to change the Bank Account Details if your refund is rejected / returned.
VK
VK
Querist : Anonymous
Querist :
Anonymous
(Querist)
24 November 2016
Thank u Sir For Your Reply
But There Is Only 2 Bank Names(Panjab National Bank, United Bank Of Inda) Given Which My Client Is Not Having A/c With Them.
But There Is Only 2 Bank Names(Panjab National Bank, United Bank Of Inda) Given Which My Client Is Not Having A/c With Them.
24 November 2016
FAQ for Refund Reissue
Procedure to apply for refund reissue:
1. Logon on to www.incometaxindiaefiling.gov.in with your user ID and Password.
2. Go to MY Account Refund Reissue Request
3. Screen below appears, you need to enter the necessary details and click on submit button.
REFUND REISSUE SCREEN
Refer Point No. 4
4. Please refer to the pictorial representation shown below; indicating the CPC reference number and refund
sequence number as can be seen in the Order u/s 143(1)/154, Income Tax Act, 1961.
Intimation Pictorial Representation:
Refund Sequence No
CPC Reference No
5. Assessee has two option to apply Refund Reissue- ECS or Paper.
6. ECS Mode: Select mode of Refund reissue, Bank Account Details – Can be changed, if required,
category and click submit.
7. Paper Mode: If assesse applies refund reissue through Paper mode. This option envisages the assesse to
get refund through cheque to the address selected by the assesse.
नाम ऑर पता Name & Address
पत्र संदर्भ संख्या Communication Reference No.
CPC/1011/P2/xxxxxxxxxx
प्रततदाय अनुक्रम संख्या Refund Sequence No.:xxxxxxxxxx
स्थायी खाता संख्या PAN तनर्ाभरण वर्भ A.Y.
ल गं Gender आई टी आर प्रकार
ITR Type
आदेश की ततथथ Date of Order:
प्रास्स्थतत Status Return filed under
section > इ फाइल गं पावती संख्या E-Filing Acknowledgement No:
आवासीय स्स्थतत
Residential status
मू वववरणी दाखख करने की देय ततथथ
Due Date for Filing Original
Return
वववरणी
दाखख करने की ततथथ
Date of Filing Return
8. Refund Reissue related to AY 2008-09 to be applied through response letter to CPC.
9. Paper return which were processed at CPC, refund reissue can be applied only through sending response directly to CPC.
10. Please note that from AY 2013-14 onwards, Assessee need enter IFSC code instead of MICR code for refund.
11. Find below the table with reasons for refund failure at CPC and the resolution thereof.
Sl.No Reason for Refund Failure Resolution 1 Expired Cheque Your refund cheque has been expired. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.
2
Incorrect A/C No
The account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 3 House Locked The refund cheque dispatched was returned since the house was locked. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.
4
Party Shifted
The refund cheque dispatched was returned as the concerned party was not available at the address provided. You are requested to apply for refund reissue to claim your refund by updating the new address. The refund reissue can be applied through online by following the procedure given above. 5 No such Address The refund cheque dispatched was returned as the address provided was incorrect. You are requested to apply for refund reissue to claim your refund by updating the new address. The refund reissue can be applied through online by following the procedure given above.
6
No such person
The refund cheque dispatched was returned as the concerned person was not available at the address provided. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above. 7 Incorrect MICR code/unavailable The MICR code provided by you was incorrect or not provided. You are requested to apply for refund reissue by providing the correct MICR code to claim your refund. The refund reissue can be applied through online by following the procedure given above.
8
Account has been closed
The account number provided by you was closed. You are requested to apply for refund reissue to claim your refund with new account number. The refund reissue can be applied through online by following the procedure given above. 9 Account Description incorrect The account description provided by you was incorrect. You are requested to apply for refund reissue to claim your refund with correct account description or with new account number. The refund reissue can be applied through online by following the procedure given above.
10
Others
In case the reason for non-issuance, is shown as ‘Other’ please check the below details and respond accordingly.
1. Address given for dispatch is a foreign address: It is found from our records that you have requested the refund cheque to be dispatched to a foreign address (as mentioned in your return of income).Hence, you are requested to provide a valid Indian address. The refund reissue can be applied through online by following the procedure given above.
2. Death of person and account is on hold.
In case of death of an assessee, legal heir can do the following steps:
Need to approach to CPC with request and await for CPC communication in this regard.
On receiving the communication, kindly contact your jurisdictional AO along with relevant proof.
After verification, if the Jurisdictional AO approves the legal heir claim, refund will be routed to your bank account.
3. Account is under attachment by court/IT.
4. Account holder KYC is pending.
5. Account details given are other than Current Account or Saving Bank Account.
6. Minor assessee has attained majority and fresh documentation is pending.
For the above reasons 1, 3, 4, 5, 6 and for any other reason which is not reflected above please contact SBI Call center 18004259760 for further details
11 Mandatory fields missing:(Account Number/Account Name/Account Type/Address1/City/State/Pincode) Mandatory fields like Account Number, Account Name, Account Type, Address line 1, City, Pincode were not provided by you. You are requested to apply for refund reissue to claim your refund by providing the above mentioned mandatory details. The refund reissue can be applied through online by following the procedure given above.
12
Incorrect A/C Number Length
The account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 13 Invalid A/C Number The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.
14
Invalid A/C Number: Between two special characters there should be atleast one alphabet/number
The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 15 Invalid A/C Number: First Character in A/C No should be an alphabet/number only The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.
16
Invalid A/C Number: Last Character in A/C Number should be a number
The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 17 Invalid A/C Number: Numeric string between alphabets or special characters cannot be all zeros The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.
18
Invalid character in A/C Number
The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 19 Address not valid: Invalid characters or too long address The address provided by you was too long. You are requested to apply for refund reissue by providing the correct address to claim your refund. The
****************** refund reissue can be applied through online by following the procedure given above.
20
Invalid character in Account Name or Name too short
The account name provided by you had invalid character or name too short. You are requested to apply for refund reissue by providing the correct account name to claim your refund. The refund reissue can be applied through online by following the procedure given above. 21 No numeric digit in Account Number The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following procedure given above.
22
Invalid IFSC code
The IFSC code provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following above. 23 Name mismatch with Bank account holder The account number provided by you had a name mismatch. You are requested to apply for refund reissue by providing the correct account number or name to claim your refund. The refund reissue can be applied through online by following
Best Regards,
Suresha R, B.Com, CCA
Suresh & Assoicates
(Auditors & Tax Consultants)
No.15/36, 1st Floor, Palm Grove Cross Road,
3rd Cross, Victoria Layout,
Bangalore - 560 047
Mob : +91 88843 55543
Mob : +91 81230 07771
Phone :+91 080 4112 0431
Procedure to apply for refund reissue:
1. Logon on to www.incometaxindiaefiling.gov.in with your user ID and Password.
2. Go to MY Account Refund Reissue Request
3. Screen below appears, you need to enter the necessary details and click on submit button.
REFUND REISSUE SCREEN
Refer Point No. 4
4. Please refer to the pictorial representation shown below; indicating the CPC reference number and refund
sequence number as can be seen in the Order u/s 143(1)/154, Income Tax Act, 1961.
Intimation Pictorial Representation:
Refund Sequence No
CPC Reference No
5. Assessee has two option to apply Refund Reissue- ECS or Paper.
6. ECS Mode: Select mode of Refund reissue, Bank Account Details – Can be changed, if required,
category and click submit.
7. Paper Mode: If assesse applies refund reissue through Paper mode. This option envisages the assesse to
get refund through cheque to the address selected by the assesse.
नाम ऑर पता Name & Address
पत्र संदर्भ संख्या Communication Reference No.
CPC/1011/P2/xxxxxxxxxx
प्रततदाय अनुक्रम संख्या Refund Sequence No.:xxxxxxxxxx
स्थायी खाता संख्या PAN तनर्ाभरण वर्भ A.Y.
ल गं Gender आई टी आर प्रकार
ITR Type
आदेश की ततथथ Date of Order:
प्रास्स्थतत Status Return filed under
section > इ फाइल गं पावती संख्या E-Filing Acknowledgement No:
आवासीय स्स्थतत
Residential status
मू वववरणी दाखख करने की देय ततथथ
Due Date for Filing Original
Return
वववरणी
दाखख करने की ततथथ
Date of Filing Return
8. Refund Reissue related to AY 2008-09 to be applied through response letter to CPC.
9. Paper return which were processed at CPC, refund reissue can be applied only through sending response directly to CPC.
10. Please note that from AY 2013-14 onwards, Assessee need enter IFSC code instead of MICR code for refund.
11. Find below the table with reasons for refund failure at CPC and the resolution thereof.
Sl.No Reason for Refund Failure Resolution 1 Expired Cheque Your refund cheque has been expired. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.
2
Incorrect A/C No
The account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 3 House Locked The refund cheque dispatched was returned since the house was locked. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.
4
Party Shifted
The refund cheque dispatched was returned as the concerned party was not available at the address provided. You are requested to apply for refund reissue to claim your refund by updating the new address. The refund reissue can be applied through online by following the procedure given above. 5 No such Address The refund cheque dispatched was returned as the address provided was incorrect. You are requested to apply for refund reissue to claim your refund by updating the new address. The refund reissue can be applied through online by following the procedure given above.
6
No such person
The refund cheque dispatched was returned as the concerned person was not available at the address provided. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above. 7 Incorrect MICR code/unavailable The MICR code provided by you was incorrect or not provided. You are requested to apply for refund reissue by providing the correct MICR code to claim your refund. The refund reissue can be applied through online by following the procedure given above.
8
Account has been closed
The account number provided by you was closed. You are requested to apply for refund reissue to claim your refund with new account number. The refund reissue can be applied through online by following the procedure given above. 9 Account Description incorrect The account description provided by you was incorrect. You are requested to apply for refund reissue to claim your refund with correct account description or with new account number. The refund reissue can be applied through online by following the procedure given above.
10
Others
In case the reason for non-issuance, is shown as ‘Other’ please check the below details and respond accordingly.
1. Address given for dispatch is a foreign address: It is found from our records that you have requested the refund cheque to be dispatched to a foreign address (as mentioned in your return of income).Hence, you are requested to provide a valid Indian address. The refund reissue can be applied through online by following the procedure given above.
2. Death of person and account is on hold.
In case of death of an assessee, legal heir can do the following steps:
Need to approach to CPC with request and await for CPC communication in this regard.
On receiving the communication, kindly contact your jurisdictional AO along with relevant proof.
After verification, if the Jurisdictional AO approves the legal heir claim, refund will be routed to your bank account.
3. Account is under attachment by court/IT.
4. Account holder KYC is pending.
5. Account details given are other than Current Account or Saving Bank Account.
6. Minor assessee has attained majority and fresh documentation is pending.
For the above reasons 1, 3, 4, 5, 6 and for any other reason which is not reflected above please contact SBI Call center 18004259760 for further details
11 Mandatory fields missing:(Account Number/Account Name/Account Type/Address1/City/State/Pincode) Mandatory fields like Account Number, Account Name, Account Type, Address line 1, City, Pincode were not provided by you. You are requested to apply for refund reissue to claim your refund by providing the above mentioned mandatory details. The refund reissue can be applied through online by following the procedure given above.
12
Incorrect A/C Number Length
The account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 13 Invalid A/C Number The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.
14
Invalid A/C Number: Between two special characters there should be atleast one alphabet/number
The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 15 Invalid A/C Number: First Character in A/C No should be an alphabet/number only The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.
16
Invalid A/C Number: Last Character in A/C Number should be a number
The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 17 Invalid A/C Number: Numeric string between alphabets or special characters cannot be all zeros The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.
18
Invalid character in A/C Number
The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above. 19 Address not valid: Invalid characters or too long address The address provided by you was too long. You are requested to apply for refund reissue by providing the correct address to claim your refund. The
****************** refund reissue can be applied through online by following the procedure given above.
20
Invalid character in Account Name or Name too short
The account name provided by you had invalid character or name too short. You are requested to apply for refund reissue by providing the correct account name to claim your refund. The refund reissue can be applied through online by following the procedure given above. 21 No numeric digit in Account Number The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following procedure given above.
22
Invalid IFSC code
The IFSC code provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following above. 23 Name mismatch with Bank account holder The account number provided by you had a name mismatch. You are requested to apply for refund reissue by providing the correct account number or name to claim your refund. The refund reissue can be applied through online by following
Best Regards,
Suresha R, B.Com, CCA
Suresh & Assoicates
(Auditors & Tax Consultants)
No.15/36, 1st Floor, Palm Grove Cross Road,
3rd Cross, Victoria Layout,
Bangalore - 560 047
Mob : +91 88843 55543
Mob : +91 81230 07771
Phone :+91 080 4112 0431
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