How to attempt paper of itsm

This query is : Resolved 

05 April 2015 Whether diagrams should be made?Whether presentation matters?

09 July 2015 Check my article for ITSM Tips and Tricks:

https://www.caclubindia.com/articles/ipcc-exam-oriented-tips-and-tricks-for-itsm-subject-21750.asp#.VBq55VdqOZQ


Thanks



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