Gstr-1 submission error

This query is : Resolved

Basanth Kumar (Querist)
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30 January 2018 Hi,

I am not able to File GSTR-1 because When I submit in the GSTR-1 It will ask OTP after Verifying the OTP The status Submitted is not coming. In the Status it shows Error in submission. I have also contacted the GST Help Desk, They say send a Screen Shot with the GSTIN No. After sending the Screen Shot I have Received the Complaint ID No. Stating that the issue is open & Working on it. I have tried 3 times but nothing is happen. How do I go about on this issue. I am already late in Filing in GSTR-1.

Basanth

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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31 January 2018 There is nothing much you can do if they are still working on it. Generally the error in submission shows when there is a error in return. Simply follow up with helpdesk till issue is resolved.

Please also note that helpdesk@gst.gov.in email address is no more available. Please access Grievance Redressal Portal for GST to log your issues.

Link: https://selfservice.gstsystem.in/