23 February 2018
Dear Sir, We supplied one consignment to our overseas customer in loose conditin involving huge qty of Nut Bolt & Steel Strips , Now customer has inform that some qty of Nut Bolt & Strips found short and asking us to free supply. Please confirm the procedure to send material free of cost to our customer value hardly Rs. 10000 only to satify our customer for future business with them.
23 February 2018
Hi, The procedure is same as regular Export Invoice because you cant send nil rate Invoice for Exports,However you can mention in the Invoice "samples doesn't contain any commercial value". further you need to reverse the Input credit of GST because goods stolen, lost, written off, samples can't claim the ITC