File could not be uploaded! Download the latest version of Offline tool to generate the JSON file or ensure to validate your uploaded file against the template published at Specification Portal.
07 July 2024
The error message "File could not be uploaded! Download the latest version of Offline tool to generate the JSON file or ensure to validate your uploaded file against the template published at Specification Portal" typically indicates a compatibility issue or a validation error while uploading a file, especially on GST or income tax portals. Here's how you can resolve this issue:
1. **Download the Latest Offline Tool:** - Visit the official GST or income tax portal and download the latest version of the offline tool (such as GST Offline Tool or ITR Preparation Utility). - Install and use this updated tool to generate your JSON file for upload.
2. **Ensure Template Compliance:** - Check the template or schema requirements published on the Specification Portal of the respective tax authority (GSTN or Income Tax Department). - Ensure that the data format and structure of your file (CSV, Excel, etc.) comply with these specifications.
3. **Validate File Before Upload:** - Use the validation feature within the offline tool to check for any errors or discrepancies in your data file. - Correct any issues flagged during the validation process to ensure smooth uploading.
**Generate JSON File:** - Once your data file is validated and error-free, generate the JSON file using the offline tool. - Ensure that the JSON file is generated correctly without any issues.
**Upload the JSON File:** - Attempt to upload the JSON file again on the GST or income tax portal. - Follow the portal's instructions for uploading the JSON file, including selecting the correct form or return filing section.
**Review Error Messages:** - If you encounter any new error messages during the upload process, carefully review them for specific details or instructions on how to proceed. - Address any additional requirements or corrections needed based on these error messages.
**Technical Support:** - If the issue persists despite following these steps, consider reaching out to the technical support provided by the GSTN or Income Tax Department. - Provide them with details of the error message and steps you have taken so far for further assistance.
By following these guidelines and ensuring that you are using the latest offline tool version while adhering to the portal's file validation requirements, you should be able to resolve the "File could not be uploaded" error and successfully submit your file.
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