E-invoice Forgot Password

This query is : Resolved

Arnav (Querist)
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01 April 2024 I am trying to reset my password on einvoice portal but everytime it says 3011- Data not found
I have enabled e invoicing and everything still it's the same

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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06 July 2024 The "3011 - Data not found" error usually indicates a problem with data retrieval or synchronization between the portal and the database. To resolve this issue, clear browser cache and cookies, use a different browser or device, check your internet connection, verify the portal URL, contact the E-Invoice portal support team if the issue persists, and reset your password if necessary. By following these steps, you should be able to troubleshoot and resolve the "3011 - Data not found" error on the E-Invoice portal.