10 July 2018
Sir, Due to software error, right from July 2017 to MAY 2018, in one company, while uploading the GSTR1 , most of the customers GSTNS' wrongly uploaded and we also have not checked up. But recently, when the customers are calling and asking as to their bills are not appeared in GSTR2A, then we started checking the data and we found that due to software error, this was happend. Hence, kindly advise us as to what to do, and how to rectify such errors, all the customers are making lot of pressure and stopped releasing the outstanding dues.