09 May 2017
yes, they will take action. Who is your online broker? e.g. in case of icici....it is icicidrect in case religare online....it is religare and so on so forth
Querist :
Anonymous
Querist :
Anonymous
(Querist)
09 May 2017
Thanks for your reply
My broker is Zarodha Securities Pvt Ltd . Where i have to register complaint?
09 May 2017
Can you specify the nature of the complaint? (Grievance)
Querist :
Anonymous
Querist :
Anonymous
(Querist)
09 May 2017
OK.
Last month i have opened demat account with Zarodha securities Pvt Ltd . I have opened with online and i have also sent POA (Power of Autonomy) hard copy through courier. They did not update POA.
On 4th may i brought Godrej Industries Ltd 1 share @577.00 and 5th may i have checked in my portfolio, on that day not showing any holding in my dashboard. I have called customer care they told me, POA not Updated. Now godrej industries it price going down, If I had bought more, I would have been a loss . it showing zarodha securities negligence. I feeling they are not supporting customer. they today again asked me to send POA I'm sending today. My quation is where i have to register complaint on them? how much cost may required this?
09 May 2017
do you have the POD(Proof of Delivery) of the courier envelope?
Querist :
Anonymous
Querist :
Anonymous
(Querist)
09 May 2017
Yes i have proof. sir my question is they did not inform me POA not updated or not, when i asked them they told me it is showing their negligence.
09 May 2017
http://economictimes.indiatimes.com/markets/stocks/analysis/is-your-stock-broker-cheating-you-heres-how-you-can-avoid-being-duped/articleshow/27350820.cms
please go through the link and check for yourself if the same is in your favour or broker's? If making/lodging of complaint is in your favour, do visit the following site