Brake e filling password

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

19 April 2015 i have experience to brake password through OTP AND with taxcloudindia.com
Now my problem is ....
my client pan was register by another tax consultant but he filled the IT return manually.my client is trader so he has no tan.I tried to brake it through otp pin with ack and bank a/c no but fail.
please kindly tell me how i shall brake passward

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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19 April 2015 You can reset password through forget password option. Following options are there: 1) Answer Secret Question 2) Upload Digital Signature Certificate 3) Acknowledgement No and Bank Account No 4) Using OTP (PINs) 5) Login through your net banking account.

Querist : Anonymous

Querist : Anonymous (Querist)

19 April 2015 manually return submitted so the process 1-4 is not possible
may i login my own net banking?

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CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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19 April 2015 You can choose option 4 or 5. 4 is OPT and can be used.

Querist : Anonymous

Querist : Anonymous (Querist)

19 April 2015 i know option 4 is best but since 2015 its need tan no /26as details/bank a/c for new email from this year 2015

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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19 April 2015 Yes. That you need to provide to reset the password by getting OTP in New Email ID and Mobile No,

Querist : Anonymous

Querist : Anonymous (Querist)

19 April 2015 yes sir
the pan was register by another and manually return submitted so i can not reset password

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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19 April 2015 But if TDS was deducted from you then you must have a TAN or if some tax was paid you must have CIN of the challan. You can use that else login through Net Banking Account.

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Querist : Anonymous

Querist : Anonymous (Querist)

19 April 2015 he has no taxable income

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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19 April 2015 Then the only way out is login through Net banking Account.

Querist : Anonymous

Querist : Anonymous (Querist)

19 April 2015 whose net banking a/c have to login