Best book for self study

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Karishma (Querist)
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20 January 2014 Which book will be preferable for ITSM???

CA Vijeta Verma (Expert)
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20 January 2014 dinesh madan along with practice manual & rtps of past 4-5attempts

CA Vijeta Verma (Expert)
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20 January 2014 For SM padhuka is better.
Practice as much case studies as you can.

Ganeshbabu K (Expert)
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20 January 2014 For ipcc level you can go for padhuka
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