14 June 2023
We received an Import shipment on 28/10/2022 from Taiwan by DHL courier. Details of the transaction are as follows:
• 100% Advance Payment made from Company account “SAKAR ENGINEERS” • Invoice is in the name of Company “SAKAR ENGINEERS” • Material sent by shipper through DHL courier. AWB is in the name of S.G. Karhadkar, Proprietor of Sakar Engineers. BOE is generated as per AWB, in the name of the Proprietor.
We have a follow-up with DHL Courier, and they have informed us that they cannot amend the BOE. We cannot regularize advance payment , since the BOE is not made in the company name. Please advise action required to be taken.
06 July 2024
In your situation, where the Bill of Entry (BOE) is issued in the name of the proprietor instead of the company ("SAKAR ENGINEERS"), there are a few steps you can consider to rectify this issue:
1. **Contact Customs Authorities**: Contact the customs authorities where the shipment was cleared. Explain the situation to them and provide all relevant documents, including the invoice in the name of "SAKAR ENGINEERS" and proof of advance payment from the company's account. Request them to amend the BOE to reflect the correct importer name ("SAKAR ENGINEERS").
2. **Submit Documentation**: Prepare a letter or application to the customs authorities formally requesting the correction of the BOE. Attach copies of the invoice, proof of payment, Airway Bill (AWB), and any other relevant documents that establish the ownership of the goods by "SAKAR ENGINEERS".
3. **Follow-up with DHL**: While DHL has indicated they cannot amend the BOE, continue to follow up with them to understand why and if there are any alternative solutions they can offer. They may assist in providing necessary documentation or contacts at customs to facilitate the correction.
4. **Legal Consultation**: If the customs authorities or DHL are unable to resolve the issue, consider consulting with a customs broker or a legal professional who specializes in customs matters. They may provide further insights or escalate the issue effectively.
5. **Document Everything**: Throughout this process, maintain detailed records of all communications, including emails, letters, and phone calls. These records will be crucial if further escalation or legal action is required.
6. **Future Precautions**: Going forward, ensure that all import shipments are properly documented with the correct importer name ("SAKAR ENGINEERS") to avoid similar issues. Verify with the shipper or courier service that the AWB and all related documents accurately reflect the company name.
By taking these steps systematically and ensuring clear communication with customs authorities and DHL, you should be able to resolve the issue of the incorrect BOE and regularize the import shipment correctly under "SAKAR ENGINEERS".