Aces username & passwords

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

23 March 2014 IF ST registration is taken online and thereafter forgot the ACES user name & passwords. How we can get the same.
Second, if we do not know whether Registration is obtained online Or by submitting ST-1 manually..How ACES Login can be created for the same.
URGENT

Rajagopalakrishnan R

Rajagopalakrishnan R (Expert)
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23 March 2014 Assuming you have the STC number issued, both the above issues can be resolved only by the Superintendent of C Ex. Service tax range who has issued the STC Number. If you do not know the officer's designation, you can get help from the PRO of the concerned Central Excise/Service tax range.

Querist : Anonymous

Querist : Anonymous (Querist)

23 March 2014 Thanks for your reply
Whether same can be done online..by sending email or need to submit application in writing

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Rajagopalakrishnan R

Rajagopalakrishnan R (Expert)
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24 March 2014 Better to visit the office and get guided by the PRO/Supdt..