TDS challan was paid on 06/10/2022 for non-salary section. The TDS challan is reflecting under Income Tax login of the TAN as well as TRACES. But the same is not reflecting on Oltas TAN based or CIN based from where the CSI file is generated while filing the TDS return.
Due to the above issue, TDS return can not be filed for non-salary 26Q,
Kindly guide as the extended due date - 30/11/22 is nearing.
11 July 2024
It seems like you are facing an issue where the TDS challan payment made on 06/10/2022 is reflecting on the Income Tax portal and TRACES (TDS Reconciliation Analysis and Correction Enabling System), but not on Oltas (Online Tax Accounting System) where the CSI file is generated for filing TDS returns. Here are steps and suggestions to resolve this issue so you can file your TDS return on time:
### Steps to Resolve the Issue:
1. **Verify Payment Details:** - Double-check the payment details such as Challan Identification Number (CIN), amount paid, and date of payment on both the Income Tax portal and TRACES to ensure they match your records accurately.
2. **Contact Bank or Oltas Helpdesk:** - Since Oltas is the system where CSI files are generated, and it's not showing your payment, contact the bank through which you made the payment or the Oltas helpdesk. - Provide them with the details of the TDS challan (CIN, payment date, amount) and inquire about why it's not reflecting on Oltas. - They may be able to trace the issue and update their records accordingly.
3. **Rectification Request:** - If the bank confirms that the payment was successfully processed but not reflecting on Oltas, request them to rectify the issue and update Oltas with the correct payment details. - They may provide you with a reference number or confirmation once the rectification is done.
4. **Alternative Filing Methods:** - While waiting for the issue to be resolved, explore alternative methods for filing your TDS return. Some options include: - Contacting the jurisdictional TDS Assessing Officer (AO) and informing them about the issue. They may provide guidance on filing the return manually or through alternative means. - Utilizing the TRACES platform to download Form 26Q and submit it manually or through the AO.
5. **Document Communication:** - Keep records of all communication, including emails, reference numbers, and notes from phone calls with the bank or Oltas helpdesk. - This documentation will be useful in case of any further inquiries or follow-ups needed regarding the issue.
### Conclusion:
Given the approaching extended due date for filing TDS return (30/11/22), it's crucial to address this issue promptly. Contacting the bank or Oltas helpdesk immediately and providing them with the necessary details should help resolve the discrepancy and allow you to file your TDS return on time.
If needed, consult with a tax advisor or chartered accountant for further assistance in navigating this issue and ensuring compliance with TDS filing requirements.
By following these steps, you should be able to resolve the issue and proceed with filing your TDS return without further delay.