Refund of AY2013-14

This query is : Open

Akshitiz Jain (Querist)
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12 July 2021 Dear Sir,
In AY 2013-2014 my TDS was deducted. It reflects in 26As form but its credit was not given to me because during the process, by mistake, the claim for TDS was entered in column AT/SAT in part BTTI/Tax paid & in spite of submitting revised rectification under section 119,2(b), I got a demand of Rs. 30264 /-from Income Tax Department.
Now my A.O Ms. Sunita Gupta (Income Tax officer) has informed me that my revised rectification submitted earlier under 119(2) (b) was not processed by CPC and it was showing invalid in her system. Due to it she was not able to process my case further.
Kindly guide me what should I do in this case ,Whom should I contact me? can I get E.Mail of that person.? I am very much upset due to it ,Please help me.
Regards
Akshitiz Jain
Dy.Director NPTI Shivpuri
Mob-9999015619
aj3480@gmail.com

Deepa B

Deepa B (Expert)
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13 July 2021 Though there is no faster way to get solution to such kind of issues. Still you can try the below ways:
1. Firstly as personal visits are not allowed in CPC, it's better to write an application letter to them stating the issue in detail and requesting them for speedy processsal. [Address: Central Processing Centre, Bengaluru-5600100].
2.Secondly you can raise a grievance in your login regarding this seeking solution from CPC
3.Thirdly through your social media handle, you can reply to any of the tweets of Income tax dept(official twitter handle-@IncomeTaxIndia) by tagging them. Then you would be asked to write the issue to a particular e-mail ID using the link shared. After that they will call you to understand things in detail and suggest some further process.