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Provisional id migrated but unable to login

This query is : Open 
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(Querist)
09 September 2017 Dear Experts.

I have migrated my client's provisional ID under GST. I have also received the Reg-25. But when I tried to login to file my returns it shows invalid username and when i tried the forgot username option it shows the RC cancelled and provisional ID cannot be migrated. We have already provided the provisional Id to all the customers and vendors and have raised invoices with the same. Kindly help me resolve this.

Regards
Sathyanaath K
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CA Rashmi Gandhi

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CA Rashmi Gandhi (Expert)
09 September 2017 Mail to gst technical deptt.....
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CA Rashmi Gandhi

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CA Rashmi Gandhi (Expert)
09 September 2017 Mail to gst technical deptt.....
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