How to proceed in further case

This query is : Resolved 

30 July 2013 can any one tell me,
a employee is working in educational institution from 17 years, at the time of joining there is no contract between institution and employee.
now employee want a CA certificate that he is working with institution from 17 years.
I'm confused , how to proceed in case and what to check in current situation as article.

09 August 2013 The employee should obtain a service certificate from the company on the letterhead of the company.



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