Forgot password

This query is : Resolved 

02 April 2019 Hello..One of my relative have not filed Income Tax return for last 4 years. He is NRI. Now he wants to file returns, but he forgot his Login Password. Trying to recover password, but only option to recover password is OTP on phone.
Now the problem is the mobile was of India, which is currently unactive.
What should I do?

03 April 2019 1. You may contact to the income tax e filing helpline. Hope you will be guided.
2. The best way is to get the Digital Signature and file ITR through the DSC option. You will be able to get changed the password also.



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