Audit to detect wrong delivery to customer

This query is : Open

Querist : Anonymous

Querist : Anonymous (Querist)

24 February 2013 Can we find out the way to detect wrong delivery made to customer against wrong DO.

Breif:
In our company we found that article X wes delivered to one of my customer instead of Delivery order of Y.

@VaibhavJ

@VaibhavJ (Expert)
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25 February 2013 Hi

On delivering article every co. takes confirmation of delivery from customer.

So you can check DO confirmation to audit this.

Thanks!!

Querist : Anonymous

Querist : Anonymous (Querist)

25 February 2013 But sir ji here article despatched to customer was paper which was expensive than paper rim to be despatched & we didn't have any customer complaint on wrong delivery.

We check stock in SAP & found some difference . neither despatch team nor customer complain on this

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@VaibhavJ

@VaibhavJ (Expert)
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25 February 2013 Hi

do want to find fake DO?

Querist : Anonymous

Querist : Anonymous (Querist)

25 February 2013 yes wanna find fake DO