Unreasonable customs duty charged - import through post

This query is : Resolved 

17 August 2012 Hi all,

I have bought an IPAD from china. Total cost of the item including shipping is Rs 8134. The item is detained by customs and send a letter asking some documents. All the necessary papers required by them is couriered by me. Today i have received a call asking to send customs penalty payment of Rs 1000 as Demand draft in favour of commissioner of customs. Moreover they have informed me that post receipt of the DD, item will be released and i have to pay Rs 2750 as customs duty.

Please let me now why i was charged penalty? I have not given any wrong information to customs and not imported any prohibited item.

Why for an item worth Rs 8134 inclusive of shipping charges is charged heavy customs duty. As far as i know there is no customs duty for IPAD instead only 10% CVD and other cess in total falls between 14-16% of the total cost

Please help. Where to complaint this?

17 August 2012 as you have not mentioned, the information provided by customs why they have charged the amount,

as china is famous for wrong information of values ( undervaluation) and anti dumping duties are imposed when the goods enter india,

more details will get positive responce.

18 August 2012 Customs has asked me to send invoice from the seller and also transaction details printout from paypal. Based on the request i have send the invoice from the seller website, payment transaction details from PAYPAL and also my credit card statement showing the amount transferred in Indian currency. In the seller invoice detailed information of total amount paid such as total cost of item and shipping charges is also shown. Print out of the item description from seller website is also given. Still why they charged penalty?

The IPAD is not undervalued and the cost of the same is less with that of an APPLE IPAD is only due to cheap quality chipset used in chineese product.

Please let me know whether i can lodge a dispute or complaint against the customs valuation and heavy duty as i have not done anything wrong or fraud


20 August 2012 in this case it seems that you could not paid the duty within 5 days after destination in custom in india.

if you immunity the said problem:

paid the said penalty and second is write a letter in f/o commissioner of custom regarding the said problem .

After the scruitny the department justify with you,

regards,



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