RUN-LLP Form Issue

This query is : Resolved

VIGNESH SC BOSE (Querist)
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04 June 2022 I am facing an issue with the RUN-LLP form in MCA Portal. The buttons i.e., CHOOSE FILE, AUTO CHECK THE FORM, SAVE and SUBMIT in the form are not working. Please advise if anyone faced the issue and got the solution.

Asha Kanta Sharma online

Asha Kanta Sharma

(Expert)
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11 July 2024 If you are facing issues with the buttons not working on the RUN-LLP form in the MCA (Ministry of Corporate Affairs) Portal, it could be due to various reasons, including browser compatibility issues, cache problems, or specific technical glitches on the MCA Portal itself. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. **Browser Compatibility:**
- Ensure that you are using a compatible browser recommended by the MCA Portal (such as Google Chrome, Mozilla Firefox, or Microsoft Edge).
- Clear the cache and cookies of your browser and then try accessing the MCA Portal again.

2. **Java Runtime Environment (JRE):**
- Verify that you have the latest version of Java installed on your computer. Sometimes, the functionality of MCA forms depends on Java applets, so having the latest JRE can resolve certain issues.

3. **Disable Browser Extensions:**
- Disable any browser extensions or add-ons that could potentially interfere with the functionality of the MCA Portal.

4. **Try Different Device/Network:**
- Sometimes, issues can be network-related. Try accessing the MCA Portal from a different device or network to see if the issue persists.

5. **Contact MCA Helpdesk:**
- If the issue persists despite trying the above steps, it may be a technical problem on the MCA Portal itself. In such cases, it's advisable to contact the MCA Helpdesk for assistance.
- You can log a ticket or reach out to them through their support channels provided on the MCA Portal.

6. **Alternative Submission Methods:**
- Explore if there are alternative methods for submitting the form, such as using a different computer or contacting a professional service provider who may have direct access to resolve such issues.

If the problem continues despite these efforts, the MCA Helpdesk is your best resource for troubleshooting and resolving technical issues specific to their portal. They can provide guidance tailored to your situation and help ensure that you can successfully submit your RUN-LLP form.