My CA had filed my ITR-4 for year 2010 but somehow he never claimed or submitted it to the IT department. Only recently the CA office found the paper and handed over to me. The CA is no more.
Now i'm not sure what and how to go about claiming my returns. Can anyone please help me with this? Where should i go and submit the acknowledgement reciept?
14 November 2017
Yes. Refund is due. My 2011-12 refund I was able to process as by then the system was online. But 2010-2011 i haven't received any refund.