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Invalid payload summary in GSTR 9

This query is : Resolved 

06 January 2020 After validation and even after attaching DSC. There is Error while filing " Invalid Summary Payload ".
If it is an error is should be a validation error and should be detected in offline utility.
Now GST Grievance after raising query for 5 times on the fifth time gave this solution...

Dear taxpayer, your issue for "Invalid summary payload" is a genuine error. This error comes when you enter columns values of length 14 (digits) and Decimal digits or 15 (digits),2(Decimal digits) and sub totals having 14,2 or 15,2 length. You are requested to enter values less than 14 digits and decimal value don't enter please rectify your decimal values , enter the round figure in editable columns. And then you can check and try filing form now. Please raise another ticket if you face any other issue. Thanks, Team GSTN.


I found that there are two digit decimals. I removed and rounded off. However auto populated digits having two digit decimals cannot be changed. Still error exists.
Column length including Rs symbol and comma exceeds 15 digit. But of course I cannot change 10 crore to 1 crore just to fit in the column.

Please help.



09 May 2020 i AM ALSO GETTING THE SAME ERROR

Error! Invalid summary payload

09 July 2024 It sounds like you're encountering an issue related to the formatting of values in your GST return filing. The "Invalid summary payload" error typically occurs when there are discrepancies or mismatches in the data entered, especially with regards to the length of numeric values and decimal places. Here are some steps and considerations that might help you resolve this issue:

1. **Check Decimal Places:**
- Ensure that all numeric values, especially those with decimals, adhere to the format required. As per the GSTN guidelines, values like monetary amounts should typically have two decimal places unless specified otherwise.

2. **Format Adjustment:**
- If your values are auto-populated and you cannot directly edit them to adjust decimal places, you may need to manually adjust the source data or use a formula to round off values appropriately before importing or submitting them in the GST offline utility.

3. **Column Length Limitations:**
- Verify the maximum column length allowed for each field in your GST return. As you mentioned, some values exceeding 15 digits including symbols might cause errors. Ensure that such values are appropriately formatted to fit within the specified limits without compromising accuracy.

4. **GSTN Guidance:**
- Follow the specific advice provided by GSTN support regarding rounding off values and adjusting decimal places. It's crucial to adhere to their recommendations, even if it means making adjustments to how values are presented or calculated.

5. **Error Resolution Steps:**
- Since you've already tried adjusting decimal values and rounding off, ensure that you have thoroughly checked all affected fields, including subtotal fields, to align with GSTN requirements.

6. **Offline Utility Checks:**
- Use the offline utility provided by GSTN to validate your data before attempting to file online. The utility should highlight any validation errors, including issues related to decimal places and field lengths.

7. **Technical Support:**
- If the issue persists despite making adjustments, consider reaching out to GSTN technical support again. Provide them with specific details of your case, including the nature of the error and the steps you've taken to address it. They may provide further guidance or escalate the issue if necessary.

In summary, resolving the "Invalid summary payload" error requires meticulous attention to the formatting of numeric values, especially decimal places, and ensuring that all data fields comply with GSTN's specifications. Follow the guidelines provided by GSTN support and utilize the offline utility effectively to catch and correct any discrepancies before attempting to file your GST return online again.




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