Error occured while uploading ptrc return on mahagst portal

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

15 March 2018 I am trying to upload the PTRC return. I have downloaded the return template from www.mahagst.gov.in portal. However, while uploading the return, i am getting the following errors: 1) Error while file upload 2) At least one BRF message of type W, E, A or X occured 3) Balance payable should not be more than zero. (Please note: the balance payable is not more than zero) Kindly help me to understand the above errors so that I can upload the return at the earliest.

Querist : Anonymous

Querist : Anonymous (Querist)

15 March 2018 Please help me as earlier as possible so i can file the PTRC return

Asha Kanta Sharma online

Asha Kanta Sharma

(Expert)
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07 July 2024 The errors you're encountering while uploading the PTRC return on the Maharashtra GST portal indicate a few specific issues. Here's how you can address each one:

1. **Error while File Upload:**
- This error typically indicates a general problem with the file upload process. Ensure that you are using a compatible browser and that the file size is within the permissible limit set by the portal.
- Sometimes, network issues or temporary portal problems can also cause this error. Try uploading the file again after ensuring a stable internet connection and using a supported browser.

2. **BRF Message of Type W, E, A, or X:**
- BRF (Business Rule Framework) messages are validation messages generated by the portal to indicate issues or warnings with the data in your uploaded return.
- Check the details of these messages carefully. They can provide specific information about which fields or entries are causing the issue.
- Address the warnings or errors indicated by the BRF messages in your return file. This may involve correcting data entries or providing additional information as required by the portal.

3. **Balance Payable Should Not Be More than Zero:**
- Ensure that the balance payable field in your PTRC return is correctly calculated and reported. Despite your statement that it's not more than zero, the portal may be interpreting it differently due to calculation issues or data format discrepancies.
- Verify the calculations in your return file and ensure that all entries are accurately reflecting the financial figures for the reporting period.

### Steps to Resolve:

- **Review and Correct Data:**
- Double-check all entries in your PTRC return file against the template downloaded from the Maharashtra GST portal.
- Ensure that all mandatory fields are filled correctly, and numerical values are formatted as required (e.g., decimal places, negative signs where applicable).

- **Address Validation Messages:**
- Pay close attention to the BRF messages. These will guide you on where corrections or adjustments are needed.
- Make necessary corrections in your return file as per the guidance provided by the portal.

- **Retry Upload:**
- After making corrections, save the updated PTRC return file.
- Attempt to upload the corrected file again on the Maharashtra GST portal.
- Follow the upload process step-by-step and monitor for any new error messages or validation issues.

- **Seek Technical Support if Needed:**
- If you continue to face difficulties despite these efforts, consider contacting the technical support or helpdesk provided by the Maharashtra GST portal.
- Provide them with specific details about the errors you are encountering, including any BRF messages, to expedite resolution.

By systematically addressing these errors and ensuring compliance with the portal's requirements, you should be able to successfully upload your PTRC return on the Maharashtra GST portal.

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