RPU PROBLEM

This query is : Resolved

CHATAKONDA VENKATA RAMESH (Querist)
Follow

06 April 2023

I am using latest RPU and latest Java After entering all TDS details in Rpu when i tap on create file it was not creating fvu file successfully and it not showing any error. It was creating some log files and uenc file.

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
Follow

11 July 2024 It seems like you're encountering an issue with the RPU (Return Preparation Utility) when trying to create an FVU (File Validation Utility) file for TDS details. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. **Check Log Files:**
The log files generated by the RPU can often provide clues about what might be going wrong. Look into these log files to see if there are any error messages or warnings that indicate why the FVU file creation failed.

2. **Ensure Java Compatibility:**
Verify that the version of Java you are using is compatible with the RPU. Sometimes, specific versions of Java are required for certain applications. You might want to cross-check the compatibility requirements specified by the RPU application.

3. **Review System Requirements:**
Ensure that your system meets all the necessary requirements specified by the RPU. This includes both hardware and software requirements. Sometimes, issues can arise if there is insufficient memory, disk space, or if other system requirements are not met.

4. **Update or Reinstall RPU:**
If you are using the latest version of RPU and encountering issues, consider checking for any updates or patches that might address known issues. Alternatively, reinstalling the RPU application can sometimes resolve underlying software issues.

5. **Check Internet Connectivity:**
Ensure that your computer has a stable and reliable internet connection. Sometimes, issues with file creation can be related to connectivity problems when the RPU is trying to communicate with external servers or services.

6. **Consult Support or Forums:**
If the above steps do not resolve the issue, consider reaching out to the support team for the RPU software. They may have encountered similar issues and can provide specific troubleshooting steps. Additionally, online forums and communities related to tax preparation software can also be valuable resources for getting help from other users.

7. **Alternative Approaches:**
As a last resort, consider exploring alternative methods for creating the FVU file, such as using a different version of the RPU or using a different computer with a different setup to see if the issue persists.

By systematically going through these steps, you should be able to gather more information about why the FVU file creation is failing and take appropriate actions to resolve the issue.