10 July 2024
It seems like you're facing an issue related to IGST refund status where the scrolling status shows successful, but the shipping bill current queue status shows "HIST" (Historical) and the refund is pending since 31st December 2020. Here are some steps you can take to address this problem:
### Steps to Resolve IGST Refund Pending Issue:
1. **Check GST Portal:** - Log in to the GST portal (https://www.gst.gov.in/). - Navigate to the "Services" > "Refunds" > "Track Application Status" section.
2. **Verify Refund Status:** - Enter the relevant details (ARN, etc.) to check the current status of your refund application. - Note down any specific remarks or messages related to the status.
3. **Understand HIST Status:** - "HIST" (Historical) status typically means that the shipping bill has been processed and is no longer in the active queue for refund processing. - This status could indicate that the refund process has completed for that particular shipping bill.
4. **Review Documentation:** - Ensure that all required documents, including shipping bills, invoices, and other supporting documents, were correctly uploaded and submitted with your refund application.
5. **Contact GST Helpdesk:** - If the refund status is still pending and you believe there is an issue, contact the GST helpdesk through the portal. - Provide them with your ARN (Application Reference Number) and any relevant details about your refund application.
6. **Follow-Up with Authorities:** - If necessary, follow up with the Customs department or authorities responsible for processing IGST refunds. - They may provide insights or updates on the processing status and any actions required from your end.
7. **Professional Assistance:** - Consider seeking assistance from a GST consultant or tax expert if the issue persists or if you need clarification on complex aspects of GST refund procedures.
### Important Notes: - **Patience:** GST refunds can sometimes take time due to verification processes and workload at processing centers. - **Compliance:** Ensure all transactions and documents comply with GST rules and regulations to facilitate smooth processing of refunds.
By following these steps and staying informed about your refund application status through the GST portal, you can effectively address and resolve the issue of your pending IGST refund.
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