Refund

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

02 February 2017 Sir/madam,
I have e-paid an amount on https://onlineservices.tin.egov-nsdl.com. I wanted to pay tax for FY2015-16. I was going to file original return after the challan generation. I selected challan 280 and entered details and paid the amount through my internet banking account. At final stage of payment I entered OTP and submitted the same. It showed OTP error. Assuming that the transaction had failed I went on to make the same transaction. While choosing the account to debit from on Internet banking, it showed the same balance without any deduction for first transaction. I made the payment with same result and repeated the same for the 3rd time. Again, same result. No acknowledement was shown after any of these transactions. Now, I chose another bank for internet banking to make the payment. Here, also, no acknowledgement was shown on completion of payment. Now, I checked first bank's balance which had reduced as it showed deduction for all the transactions. This means four transactions of the same amount. This happened a couple days ago. I have contacted the banks but I haven't received positive answer from them.. I am extremely worried. Please guide me. How can get refund for this? Can I file return and ask refund?

CA Chitta Ranjan Das

CA Chitta Ranjan Das (Expert)
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02 February 2017 Dear Sir,
You have paid same amount multiple times and could not get the challan for any of it from the bank internet site. Sometimes it happens. The challan for tax payment will come but it takes sometime. one has to wait after one transaction of payment. But since here you had paid multiple times the system to generate Challan in bank site is locked. Please contact the bank by showing the proof of paying multiple payments, the bank will clear the issue. Secondly,it is not possible to show all tax payments, in IT return to claim refund because it asks for challan number which is not received by you. So the only way for solution is to contact bank to generate challan no. for all payments and file ITR on these challan nos. for claim refund.

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Querist : Anonymous

Querist : Anonymous (Querist)

02 February 2017 Thank you Mr. Das. If I can get refund by filing return and showing all the challans, then there's nothing to worry about. My question is, as I will be filing return after due date, am I eligible to get refund this way? I have not filed any return for the FY so far. Please reply soon so that I can initiate the next step.

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CA Chitta Ranjan Das

CA Chitta Ranjan Das (Expert)
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03 February 2017 Dear Sir,
You will surely get refund even if u had not filed any return earlier. While filing return, if it is found on the basis of income you have to pay tax, then, additional amount is to be deducted from your refund money is the interest u/s 234A, 234B and sec 234C.The rest amount after this deduction will be refunded to you.
Hope I am clear to you.

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Querist : Anonymous

Querist : Anonymous (Querist)

04 February 2017 I feel such a relief on learning this. Thank you very much.